We completely understand this concern that’s why we don’t produce anything until you approve it. Within 2–4 business hours of placing your order, we’ll send you a mock-up showing exactly how your logo will look on your selected items. If you don’t love it, we’ll revise it until you do or refund you in full.

We’ll guide you through that. Some prints require adjustments in size, placement, or color to look their best. You’ll see exactly how it looks in your mock-up before anything is made, and we’ll make recommendations if something doesn’t feel right.

Yes. You can place your logo on the front, back, or both. If you’d like multiple placements, we’ll walk you through options after checkout and confirm any additional costs before moving forward.

Unlimited. We’ll keep working on your mock-up until it’s exactly what you want.

Yes this is one of our biggest strengths. We match your logo to exact PMS color standards, and what you see in your mock-up is what gets printed. Our process allows for far more color accuracy than embroidery.

No problem. We can work with almost any file type and if needed, we’ll recreate your logo so it prints clean and sharp.

Yes. You can include multiple logos across your order just let us know your preferences during the mock-up process.

Eventually yes Our process is designed specifically for salon environments. The print is soft, flexible, and built to withstand repeated washing, chemicals, and bleach exposure without cracking or peeling. Eventually, with repeated washing and many, many cycles, it will start to crack, or fade, which is about the time you should look at reordering. Sometimes that is years and years down the road.

Not necessarily. While embroidery stitching itself can last a long time, it often stains and loses its appearance in salon environments. Our process keeps your logo looking clean, sharp, and true to your brand without the bulk or color limitations of embroidery.

It depends on how the garments are used and cared for. No branding method lasts forever and anyone who says it does isn’t being honest.

That said, we’ve developed a process that lasts as long as possible in real salon conditions while maintaining a premium look.

Soft and lightweight like it’s part of the fabric. It’s not thick, stiff, or heavy like traditional prints.

No. We don’t charge setup fees or additional costs for custom branding.

Yes, there is a 12-piece minimum for custom branding. You can mix and match any products (capes, aprons, robes, etc.) to reach that minimum.

Yes. Pricing automatically adjusts as you increase quantities you’ll see this reflected in your cart.

1. You place your order (or deposit)
   
2. 
   We contact you within 2–4 business hours
   
3. 
   Mock-ups are created and sent
   
4. 
   You approve (or request changes)
   
5. 
   Production begins only after approval
   

We don’t move forward until everything is 100% approved by you.

2-3 weeks Production timelines depend on your order and approval speed. The fastest way to receive your items is to approve your mock-ups quickly. If you have a deadline, include it in your order notes we’ll confirm if we can meet it before moving forward.

In some cases, yes. Let us know your timeline and we’ll do everything we can to accommodate or refund you if we can’t meet it.

No problem at all. We’ll revise it as many times as needed or refund your order in full before production.

Yes anytime before production begins. Once you approve your mock-up and production starts, the order cannot be canceled.

Because each item is made specifically for your salon, we’re unable to accept returns once production is complete. That’s why we take the approval process so seriously.

We stand behind our products. If there’s ever a defect or issue, we’ll make it right we prioritize long-term relationships with our salons.

Yes. Once your logo is set up, reordering is quick and easy.

Yes. Future orders are much faster since we already have your logo and placement details on file.