Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Copyright
- All content appearing on this Web site is the property of: DuraSilk LTD. All rights Reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2026 DURASILK LIMITED. All rights reserved.
Trademarks
- All brand, product, service, and process names appearing on this Web site are trademarks of DuraSilk Ltd. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by DURASILK LIMITED. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of DURASILK LIMITED or any third party, except as expressly granted herein.
Agreement to Receive Text Messages
By providing your mobile number, you agree that DuraSilk LTD may send you periodic SMS or MMS messages containing, but not limited to, important information, updates, deals, and specials.
You will receive up to 4 messages per month.
You may unsubscribe at any time by texting the word STOP. You may receive a subsequent message confirming your opt-out request.
For help, send the word HELP
Message and data rates may apply.
United States participating carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, and others.
T-Mobile is not liable for delayed or undelivered messages.
You agree to notify us of any changes to your mobile number and update your account accordingly.
Data obtained from you in connection with this SMS service may include your cell phone number, carrier’s name, and the date, time, and content of your messages, as well as other information you provide. We may use this information to contact you and provide the services you request.
By subscribing or otherwise using the service, you acknowledge and agree that we have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
If you have any questions, please email DuraSilk LTD at customerservice@durasilkltd.com
Privacy Policy
- DURASILK LIMITED use of personal information that you may submit to DURASILK LIMITED through this Web site is governed by the DURASILK LIMITED Privacy Policy. We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
Consumer Agreement
- All Durasilk LTD products, professional apparel and such that have been custom printed with your logo are not returnable or exchangeable.
Shipping & Delivery
- At this time, DURASILK LIMITED ships merchandise to locations within the United States ony excuding Alaska and Hawaii. DURASILK LIMITED does not ship to international locations at this time. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Sales Tax
- DURASILK LIMITED charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Return Policy
UPDATED RETURN POLICY
- You may purchase merchandise from this Web site by using Visa or MC or Discover. DURASILK LIMITED reserves the right to change its payment procedures at any time without prior notice to you.
- You may return non-custom logo merchandise in new and unused condition within 10 days of the original purchase date for a full refund, minus shipping charges. We will also be glad to exchange the merchandise for anything on our site of equal or lesser value. We will only issue a refund in the form of a check. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website. Customer must have a return authorization number from customer service for return.
- Refund/ Exchange Policy: You may exchange a new unworn item in new condition, with tags attached for a refund or exchange a different size or style within 10 days of the original purchase date. Please email or call to arrange a return authorization for product exchange. We will inspect your return product and arrange a refund, via check, or exchange if product is unworn and in new condition.
- All DuraSilk™ LTD products, professional apparel and such that have been custom printed with your logo are not returnable or exchangeable.