Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- All content appearing on this Web site is the property of: DuraSilk LTD. All rights Reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2023 DURASILK LIMITED. All rights reserved.
- All brand, product, service, and process names appearing on this Web site are trademarks of DuraSilk Ltd. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by DURASILK LIMITED. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of DURASILK LIMITED or any third party, except as expressly granted herein.
- All Durasilk LTD products, professional apparel and such that have been custom printed with your logo are not returnable or exchangeable.
Shipping & Delivery
- At this time, DURASILK LIMITED ships merchandise to locations within the United States ony excuding Alaska, Hawaii. DURASILK LIMITED does not ship to international locations at this time. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- DURASILK LIMITED charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Updated Return Policy
- Effective March 2020, our Return policy is suspended. Due to COVID-19, we are no longer accepting product returns to help prevent the spread of the virus. We appreciate your understanding as we navigate an unprecedented time.
- You may purchase merchandise from this Web site by using Visa or MC or Discover. DURASILK LIMITED reserves the right to change its payment procedures at any time without prior notice to you.
- You may return non-custom logo merchandise in new and unused condition within 10 days of the original purchase date for a full refund, minus shipping charges. We will also be glad to exchange the merchandise for anything on our site of equal or lesser value. We will only issue a refund in the form of a check. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website. Customer must have a return authorization number from customer service for return.
- Refund/ Exchange Policy: You may exchange a new unworn item in new condition, with tags attached for a refund or exchange a different size or style within 10 days of the original purchase date. Please email or call to arrange a return authorization for product exchange. We will inspect your return product and arrange a refund, via check, or exchange if product is unworn and in new condition.
- All DuraSilk™ LTD products, professional apparel and such that have been custom printed with your logo are not returnable or exchangeable.